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Frequently Asked Questions

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  • Are there any additional fees beyond the subscription cost?
    There are no hidden or junk fees. However, the cost for payroll, profit sharing, and/or employee engagement software are not included in the subscription price.
  • Is the ProfitChair subscription ala carte?
    No, our subscription is not ala carte. We include benefits administration, the HR dashboard, and all other essential services because we believe these are crucial for every business. We’re committed to providing a comprehensive solution without compromising on your support and minimizing your stress.
  • What is a dedicated People Advisor and how will they help me?
    A dedicated People Advisor is your go-to expert for all things people ops. They provide personalized support, help navigate complex issues, and ensure your people management runs smoothly. They’re here to offer tailored advice and solutions specific to your business needs.
  • What does the setup fee cover?
    The one-time $397 setup fee covers the initial configuration, including transitioning your current systems, building out your HR & Compliance platform, and integrating benefits administration.
  • What if I have 25+ employees?
    First of all, congrats on the growth! 🎉 When you hit the big leagues, one size doesn't always fit all. That's why we offer custom solutions tailored to your unique needs. Let's chat and craft the perfect plan for your team. Schedule a call with our expert advisors, and let's make your people operations as extraordinary as your business. Click HERE to schedule a call with our team.
  • What is your refund and cancellation policy?
    We’d hate to see you go—seriously, you’re our favorite! We require one month's notice for any cancellations to allow us time to adjust our services accordingly. Refunds are handled on a case-by-case basis and are not guaranteed, depending on the specific circumstances and the terms of your agreement. For more detailed information, please review our full Refund and Cancellation Policy.
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